If you are still one of those who serve your users with the traditional version of. WhatsApp and have not understood that using WhatsApp Business will bring you endless benefits. How to make the most more satisfied customers and, therefore, more sales. Please take a look buy telemarketing data at this list of resources. You will thank us!
1.- Show a company profile
Using this app means displaying your business information more easily. In addition to displaying a short description, you can detail your business’s address, category, email, and even website. All of these details will be found on your profile.
As an interesting fact, you should know that if you can see the company name within the chat information. It means that WhatsApp identifies the account as an authentic brand.
2.- Create a catalog of products or services
Perhaps the most striking feature of WhatsApp. Business is precisely the possibility of creating your own catalogue with the products or services you offer. This way you can add a series of images, in the order you prefer. So that they can be detailed by customers.
In addition, each section can have its own name, to be more easily differentiated by the business manager and the consumers themselves. Descriptions are also very useful, as they allow you to write the most important information, such as the price of your products.
3.- Take advantage of labels
Another of the features of WhatsApp Business is the ability to create labels in the contact list. In fact, this is a very practical advantage when it comes to keeping track of conversations.
Tags are usually used to name new customers, loyal customers, to find complaints more easily or those matters that are more urgent. It can be said that tags are really useful to find certain contacts or data quickly.
4.- Send broadcast messages
The lists or broadcast campaigns offered by the WhatsApp Business application allow you to send messages to more than 256 contacts at the same time. You only need to manually select the clients who will be part of the broadcast or choose some of the application’s labels.
However, broadcast messages will only reach their destination when people have your number saved in their contact book. However, everything you need to know about retargeting campaigns when they reply to the message, it will appear in individual conversations, without being shown to other clients.
5.- Send automatic messages
Automated messages are undoubtedly one of the greatest contributions that WhatsApp Business has for you as an entrepreneur or businessman. In addition to saving a lot of time… you can reduce your work and effort!
This feature will specifically help you streamline communication with your customers, taking advantage of its three types of automatic messages.
- Welcome messages: These are useful database d for making a good first impression and providing a quick response to potential customers, while a support agent can respond. This is a customizable message that is automatically sent to users who start a conversation, inviting them to continue chatting.
- Out of Office Messages: This type of message lets customers know that you are communicating outside of business hours. Like the previous one, it is a customizable message that is sent automatically, explaining that you are unable to respond at the moment, but that you will do so soon.