Do you have a business? If the answer is yes, tell us something: what is the tool that you mostly use to communicate with your users. Surely your answer will be WhatsApp Business, and it is logical. This app has become the right hand of all types of businesses when it comes to starting conversations. With their clients and prospects. It is easy to use, accessible, telemarketing data full of resources and is always being updated. In addition, if you know how to get the most out of it, it adds a lot of value to the customer journey, and therefore, to sales and loyalty. Therefore, in this note we want to bring you up to date and take a brief look at the main features of WhatsApp Business in 2023.
You’ll find that all of these resources are useful for the daily operation of your business! Let’s get started now.
5 WhatsApp Business Features That Will Make You A Pro Seller
WhatsApp Business features are often overlooked when it comes to enhancing your customers’ journey. The resources of this app, although they may seem simple at first glance, put information and service options in your hands and in the hands of your audience that speed up each stage of the purchasing process, and that’s great.
Discover Whaticket
You may have already noticed the incredible potential that WhatsApp Business features have to manage all the interactions you have with your customers in a more strategic way. With this app, you can not only control sales and marketing processes, but you will also be able to improve your business’s customer service.
But WhatsApp Business features alone our latest news 2021 by alvaro fonts aren’t enough to manage your business digitally, especially when you start to grow. Relying on multi-agent software is an excellent idea to boost your messaging app’s own tools.
If you agree, our recommendation is to choose Whaticket. You will see that everything changes in your customer service management!
With Whaticket your sales team:
- Serve your customers on different devices with the same WhatsApp number.
- Receive all your WhatsApp, Instagram Direct and Facebook Messenger messages in a centralized inbox.
- Get quick answers thanks to a chatbot.
- Have metrics and reports at hand.
- Perform real-time monitoring of your customer service agents.
Don’t settle for the basics and maximize database d the functionality of WhatsApp Business with Whaticket.
- Quick Replies: These are standard messages designed personally for the business and saved by the app. As a function, it is very useful for speeding up chats with customers, as it is possible to create more than 50 keyboard shortcuts to send messages that answer frequently asked questions such as the store address, hours, description of certain products or services, among others.